Traveling with pets

Traveling with pets

We welcome animals onboard our flights. Book online by adding "pet in cargo" or "pet in-cabin" in the additional services section well ahead of your flight. Your request will then be sent to us, and we will confirm by e-mail if we have space for your pet on the requested flight

 

Tickets will not be issued until space for the pet is approved. If you book the flight less than 72 hours before departure, we will try to help as best we can, but unfortunately, we cannot guarantee that we are able to accommodate your needs on such short notice. Pre-booking is not refundable.

BRING YOUR PET

If the ticket is already booked you can easily send a request by adding "pet in-cabin" or "pet in cargo" under additional services in My Trips.   

My trips

Where necessary health certificate, entry and transfer documentation should accompany the animal. 

Pet in cabin
PRICE - ONLINE
NOK 420
PRICE - AIRPORT
NOK 425
Pet in cargo hold
PRICE - ONLINE
NOK 550
PRICE - AIRPORT
NOK 550

PET IN CARGO HOLD

Please be aware of the following when transporting a pet in the cargo hold:
  • An appropriate transport container/crate to ensure safe and comfortable transportation is required
  • The container/crate must be waterproof and absorbent bedding that is suitable for the pet must lie at the bottom
  • Containers/crates made ​​of steel and wire mesh, - so-called Weld Mesh Containers are not permitted
  • The container/crate must be of a size that allows the animal to stand natural with their head up, they need to be able to turn around in the container/crate as well as lie down comfortably
  • The container/crate must be adequately ventilated on at least three sides, with the majority of the ventilation being provided on the upper part of the container/crate. The ventilation openings must be small enough or covered with mesh in order to prevent escape or any part of the animal protruding with the resultant danger of injury.
  • Two animals up to 14 kilos each, and of the same size, are allowed in the same container/crate as long as they are used to be in the same environment together. 
  • Up to 3 animals from the same litter are allowed in the same container/crate as long as the animals are not older than 6 months
  • Due to small cargo holds on Widerøes aircraft, only one container/crate (max dim. 102x69x76cm) is accepted per flight.
    On flights between Bergen and Bodø/Tromsø only one container/crate in size medium (or smaller) is allowed due to large amount of baggage on these flights

Pet in cargo - dimensions

For transport in cargo hold we accept cages/transport boxes in the following dimensions (length x width x heigth):

Cabin hard top: 40x25x20 cm

Small: 53x41x38 cm

Medium: 71x52x55 cm

Intermedium: 81x57x61 cm

Large: 91x64x69 cm

X-large:  102x69x76 cm

PET IN CABIN

Please be aware of the following when travelling with a pet in the cabin.
  • The animal must be odourless.
  • A suitable, leak-proof transportation container/cage is required. 
  • Only one animal per container/crate is permitted (Exception: Two puppies or kittens from the same litter and in the same container is permitted, as long as you do not exceed the size and weight limitations).
  • The container must be large enough to allow the pet to stand, turn around and lie down in a natural position.  
  • Widerøe recommends a Sherpa Bag, small model. This is a soft bag approved for both cats and dogs on Widerøe flights. 
  • The pet must be inside the container, and the container needs to be closed when boarding the aircraft. 
  • Each passenger may carry one container/crate in which the animal must be kept for the entire flight. The container/crate should be placed under the seat in front and additional hand-luggage is not permitted. 
  • Passengers travelling with pets are not to be seated by the emergency exit.
  • Only 2 pets in the cabin are allowed per flight on Widerøe.
  • Only one small purse or a small laptop bag is allowed when bringing the pet in the cabin.

Pet in cabin - dimensions

For transport of pets in the cabin we accept containers/crates in the following dimensions (Length x With x Height):

Maximum size: 40 x 25 x 23 cm

Max weight: Total weight of pet + container/crate shall not exceed 8 kg.

Service dogs

Service dogs can be transported in the cabin free of charge. A restraint harness must be used to secure and restrain the dog during taxiing, take off, landing and during turbulence

 

If a sniffer dog is traveling "on duty", relevant Police/military/custom ID should be presented both for trainer and dog when boarding.

 

Service dogs

Service  dogs include:

 - Seeing-eye dog, hearing aid dog

- Dog trained to assist persons with reduced mobility

- Sniffer dogs belonging to the police/military/customs or rescue dogs

PETS TO/FROM UK

You are allowed to bring pets from the United Kingdom, provided all necessary health certificates are arranged for. Norwegian customs respond strictly if certificates are not in place when arriving in Norway. 

 

Pets brought from the United Kingdom to Norway must be transported in the cargo hold. Please contact Extrordinair if a passenger is accompanying the animal on the flight and SAS Cargo if the pet is traveling unaccompanied. Seeing Eye dogs and Hearing Aid dogs are permitted in the cabin.

 

Due to regulations, Widerøe is not allowed to transport pets to the United Kingdom.

 

CONTACT INFO

Extrordinair:

Phone: +44 131 317 7277

Email: arc@extrordinair.co.uk.

SAS Cargo:

Phone: + 44 208 759 4999

Email: sascargouk@sas.no